Turnaround & Delivery
We deliver Worldwide via Tracked delivery
Below are our cut off dates for Christmas delivery:
UK - all custom colour items - 9th December
UK - "ready to ship" unpainted items - 14th December
USA and rest of the world - all custom colour items - 18th November
USA and rest of the world - all "ready to ship" unpainted items - 29th November
Turnaround might be slightly longer before Christmas, please allow up to 7 working days for any custom painted items. Postal delays and late deliveries are out of my control, no refunds will be offered if you order arrives late. All international deliveries are fully trackable.
Delivery to USA/Canada before Christmas might take longer. If you would like to book an express UPS delivery (it takes approx. a week) please message me before ordering.
🎁 Happy shopping !
INFORMATION FOR EU BASED CLIENTS:
I am pleased to announce that we made it easier for our EU clients to shop on our website.
ALL FEES AND TAXES ARE NOW INCLUDED.
We use UPS and DPD as our delivery partner in the EU.
Currently all hand painted /custom colour items might take up to 5-7 working days to make, once dispatched you will receive an email from us. We always make our best to ship your order as soon as possible. Please check individual listings for estimated turnaround info as some products have shorter turnaround.
We are doing our best to fulfil your orders as fast as possible in the current situation. Please bear with us, in case of any queries please email firstname.lastname@example.org.
During SALE event turnaround might take up to 10 working days.
All 'ready to ship', pre-made items will be dispatched within 2 working days.
If you need your item sooner please message us through our contact form prior to ordering and we will do our best to accommodate your request. We always try to dispatch your order as soon as possible.
If products with different turnaround times are ordered or pre-ordered, they will be posted once the product with the longest turnaround is completed. If you wish to receive any of the items earlier, another postage charge will need to be covered by the customer. If you quality for free delivery within UK and require any of the items sooner, the postage cost will need to be covered by the customer, second delivery will be free of charge for the item with a longer turnaround.
**Bigger custom colour orders might take a few days longer to create, please bear with us.
Express shipping is available Worldwide (1-3 working days), please email us on: email@example.com for a quote.
We offer FREE UK delivery on all orders over £70 (2-3 working days)
Royal Mail Tracked 48h (2-4 working days) - £4.95
Royal Mail Tracked 24h (1-2 working days) - £6.50
¹ Working Days are Mon-Fri, excludes Weekends and Bank Holidays
For bigger parcel (Wicker prams or bigger orders) we use a courier service delivery, which usually takes from 1-3 working days.
We introduced a flat shipping fee of £22 (for orders up to 4kg) within the EU. Any heavier orders (4kg+) will cost a flat fee of £28. We use DPD or UPS courier service.
All taxes and fees are now included, no surprise fees for our EU based clients.
Non EU countries - we offer Royal Mail Tracked or Signed For delivery (signature will be required upon receipt).
For heavier parcels we use couriers (ParcelForce, DPD or UPS, these are usually delivered within 7 working days).
Rest of the World:
Orders are sent via Royal Mail Tracked delivery or another tracked courier service (both may take from 6 to 20 working days to arrive).
If you require a faster delivery service, please email us: firstname.lastname@example.org for a quote.
During busy times like Christmas deliveries to USA and Australia might take up to 4-6 weeks, due to custom delays, please bear this in mind.
Our shipping prices are calculated according to the size and weight of your order and the address of delivery. To calculate the costs of shipping please add the items that you wish to purchase to your basket. An instant quote can then be provided in the shopping cart, simply enter your delivery address details into the estimate shipping section.
Please note that delays in delivering international mail do happen from time to time, so allow extra time for them to arrive, it should be delivered within 15 working days. Parcel is considered lost after 30 working days. All late or undelivered parcel queries will be resolved once the 30 working days have passed. Luckily missing post happens on rare occasions and we are always here to support you in case of any queries.
Happy Little Folks is not responsible for any import duties or additional taxes which may be payable on receipt.
If you are having trouble placing an order or your country is not on our shipping list please e-mail us: email@example.com