Turnaround & Delivery
We deliver Worldwide via Tracked delivery !
Currently all hand painted /custom colour items might take up to 5-7 working days to make (balancing stones and XL wooden blocks take up to 10 -12 working days), once dispatched you will receive an email from us. Please check individual listings for estimated turnaround info.
All 'ready to ship', pre-made items will be dispatched within 48 hours.
Christmas 2019 last order dates:
For all hand painted items (wooden blocks, custom colour products)
UK: 13th December
Europe: 25th November
USA, Canada, Rest of the World: 16th November
For all ready to ship, in stock or unpainted items (allow up to 3 days for dispatch)
UK: 18th December
Europe: 29th November
USA, Canada, Rest of the World: 22nd November
***We are not responsible for any delays caused by the courier and postal services in UK and internationally, such as bad weather or high seasonal volumes.
If you need your item sooner please message us through our contact form prior to ordering and we will do our best to accommodate your request. We always try to dispatch your order as soon as possible.
If products with different turnaround times are ordered or pre-ordered, they will be posted once the product with the longest turnaround is completed. If you wish to receive any of the items earlier, another postage charge will need to be covered by the customer. If you quality for free delivery within UK and require any of the items sooner, the postage cost will need to be covered by the customer, second delivery will be free of charge for the item with a longer turnaround.
**Bigger custom colour orders might take a few days longer to create, please bear with us.
Express shipping is available Worldwide (1-3 working days), please email us on: firstname.lastname@example.org for a quote.
Standard Delivery (1-4 WORKING DAYS) - £3.95
We offer FREE UK DELIVERY on all orders over £60.
We mostly send via Royal Mail Tracked delivery, which may take 4 -10 working days to reach you.
Non EU countries - we offer Royal Mail Signed For delivery (signature will be required upon receipt).
For heavier parcels we use couriers (ParcelForce, DPD or UPS, these are usually delivered within 5 working days).
Rest of the World:
Orders are sent via Royal Mail Tracked delivery or another tracked courier service (both may take from 6 to 20 working days to arrive).
If you require a faster delivery service, please email us: email@example.com for a quote.
During busy times like Christmas deliveries to USA and Australia might take up to 4-6 weeks, due to custom delays, please bear this in mind.
Our shipping prices are calculated according to the size and weight of your order and the address of delivery. To calculate the costs of shipping please add the items that you wish to purchase to your basket. An instant quote can then be provided in the shopping cart, simply enter your delivery address details into the estimate shipping section.
Please note that delays in delivering international mail do happen from time to time, so allow extra time for them to arrive, it should be delivered within 15 working days. Parcel is considered lost after 30 working days. All late or undelivered parcel queries will be resolved once the 30 working days have passed. Luckily missing post happens on rare occasions and we are always here to support you in case of any queries.
Happy Little Folks is not responsible for any import duties or additional taxes which may be payable on receipt.
If you are having trouble placing an order or having any queries please e-mail us: firstname.lastname@example.org